Terms & Conditions
Terms and Conditions
The advertising of products on our website constitutes “an invitation to treat” and your order for products constitutes a contractual offer. No contract will come into force between you and us, until we accept your order in accordance with the procedure detailed below.
In order to enter into a contract to purchase products from us, you will need to take the following steps:
You must add any the products you wish to purchase to your shopping cart, and then proceed to checkout.
If you are a new customer, you can create a new account with us and log in or you can continue as a guest, if you are an existing customer, you must enter you login details.
Once you are logged in, you must confirm your order and your consent to these terms of sale.
The only language in which we provide these terms of sale is English.
We deliver our products only in the countries of E.U.
SHIPPING Delivery policy
Our company sends our products via ACS COURIER S.A which maximize the security of the transmission. We deliver our products only in the countries of E.U. We will arrange for the products to be delivered to the address for delivery indicated in your order. Upon placing an order, we will send you an e-mail confirming your order number. Orders are usually confirmed within 2-3 working days and shipped within 2-3 working days for orders delivered in Greece or 8-10 working days delivered in E.U. Our staff will verify, locate, pack, double-check for accuracy, and ship out your package ASAP! When the order is shipped, you will receive another e-mail containing shipping confirmation and tracking number of the package. Delays may occur if we cannot verify an address or have issues with processing a payment.
The rates above may change without any notice.
Countries out of E.U must communicate with our company first, in order to buy.
The rates above may change without any notice.
Delivery charges will be dependent on the weight of the products ordered.
The products will be at your risk from the time of delivery to you.
In our collection, you will find more than 55 families of shells. We carry shells, specimen shells, bulk shell mixes, craft shells, large decorative shells. All our products are in perfect condition, in their natural state, unprocessed, thus maintaining their unique beauty and luster .
Price and Payment
Prices for products are quoted on our website.
Prices of products are the prices on the date when the order procedure is confirmed. Any future changes of the price will not affect the first price, or the refund right as seen below.
In addition to the price of the products, you may have to pay a delivery charge, which will be stated when you pay for the product.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract if the price is not received from you in full, in cleared funds.
RETURN and REFUND POLICY
Returns are accepted as soon as you get the product and for 10 days. The whole package must be returned. We will process the refund due to you as soon as possible and, in any case within 30 days of receiving the returned items.
All our products are in perfect condition, but in case you receive a product which is in bad condition, we can replace it, or we can send you another product(s) of the same price, in case there is no stock. If there is no way to replace the product, or you deny the replacement procedure, we will refund.
If you return the product because you are claiming that is defective, we will examine the returned product and will notify you of our findings and confirm whether you are entitled to refund on the grounds that the product was defective.
At the return process you have to pay the shipping cost.
In case of any damage in the shipping process, please contact with our company.
“Force majeure event” means:
a) Any event which is beyond our reasonable control
b) The unavailability of raw materials, components or products
c) Bad weather, strike, fires, floods, disasters, terrorist attacks etc..
We will take reasonable steps to mitigate the effects of the any force majeure event.
In case the delivery of the product is not possible due to unexpected conditions, we will inform you via e-mail for the existent conditions, in order for you to decide whether you want to proceed or not with your order.
Security - DEAL SECURITY MATTERS
Our Website has security measures in place to protect the loss, misuse and alteration of the information under our control.
Our company cooperates with PayPal which has the responsibility of the security deal.
Personal information, such as your full name, address, phone number, e-mail address etc, will be asked from you in order for the transaction to be possible.
All this information is personal data and it is for our communication use only.
Our company always works under the law of Greece for the protection and the control of personal data. We are obligated to inform you through our website in case the law changes.
Our company does not reveal your private data to other people or companies, except in cases that announcement is necessary from the Greek Government, through a relevant statute.
Our company uses customers e-mail addresses to inform them for new products, sales, shipping matters, commercial messages etc. Although, every customer has the option to block the commercial messages.
Our company works under the International and European Law that controls matters of internet trade and under the law for customer’s protection (N.2251/1994 as amended by 3587/2007) that controls matters of distance trades.
Images of products on our website are for illustrative purposes; actual products may differ from such images
Due to the nature of our products, the colors and growth marks of any shells you receive may differ slightly from the ones pictured.
All sizes given are approximates and may not be exact to listing size.
Measurements are given along the item’s longest part.
All the prices given are in Euro. The specific price of the currency at the day of your order is given from your provider which charges your credit card and our company has no responsibility.
PRICES - TAXES
Tax fee included in all our products (23% tax is included - according to Greek Government law). At the end of your order, we inform you about the tax amount of your total orders before charging your credit card.
The total cost of your order is the price of the products ordered plus delivery charges.
All payments cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.